Console skins world - FAQ
Frequently Asked Questions - Console skins world
What is the nature of your business?
Our business deals with stickers and labels of all kinds artfully and skillfully designed to match your needs.
Our range of labels includes the following:-
Console skin stickers
Amazon kindle skins
Wall canvas poster
Superheros gym shirts
Can I reuse the stickers once I have removed them?
No. Stickers are designed to be used only once.
Will peeling off the stickers leave a residue material?
Yes. Peeling off the sticker could leave a residue because of the resin material used. It can easily be cleaned. It is a car, use a normal cleaner and wax it. For walls, use the home cleaners and buff the area.
What is the material used for the stickers?
Our main material is vinyl and PVC.
How do I place my order?
Go to our website and register as a user. Fill the form that you will be provided for and click the send button. Make sure that the order is exactly as you want before sending it. For repeat orders, log in using the password you had created and place your order.
How long does it take to fill out an order?
For a new client requiring registration, it could take approximately 3 minutes. If you are just login in and placing your order, it will take you less than a minute.
How long does it take to have the order ready?
All orders are custom made. Allow for between 2-3 days after receipt of a confirmed order to be ready. Bulk orders take longer to be produced and shipped.
the shipping time takes about 25-35 business days or by the DHL shipping which takes 5-7 business days.
Can I change the color and size of the stickers after I have placed the order?
You cannot change the color or the size once your order has been approved and is already in production. However, your changes might be accepted if you change immediately before it goes into production.
How do I know that my order is already in the production line?
You will be able to track your order online with the code that you will be provided with upon confirmation of order.
Can I track my order during shipping during shipping?
Yes, you will need to activate your code and track the shipping details of your order through our website. You will need to be logged in.
What modes of payment do you accept?
We accept Visa, MasterCard, PayPal and BitCoin. These options are provided for you to choose at the time of purchase.
Do I need to have an account on your website to make an order?
Yes, all our orders are done online. It is easy to create an account with us. You will be taken through the process step by step
How will I know that you have received my order?
How long will I wait to receive my order from the time of purchase order to the delivery time?
Will I incur a delivery charge?
No, the shipping costs are included in the invoice price.
Is there a returns policy in place?
Before dispatch, our quality control team ensures that the goods are in perfect order. You are requested to check your email invoice at the time of purchase to ensure that you get the right product size and color. Any defective products or errors originating from our end will be replaced as soon as possible.
What happens if my shipment is damaged in transit?
If your shipment has been impaired upon arrival, notify us immediately through our toll free numbers and we will discuss the procedures to be taken in order to resolve the issue. We will not be liable for any shipping errors or damaged shipments by any 3rd party carriers.
Do you have areas in the world you do not deliver to?
We ship to all destinations so long as there is a courier service